Address: Str. Sf. Ioan nr. 14., 500030 Braşov • Tel: +40-268/475466 •  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

together for life

Please update your Flash Player to view content.

Intimations, reclamations

We are providing annually more than 100.000 services and are establishing as many interpersonal relations with the service requesting population and functionaries of state institutions, so problems and mistakes can appear even if we do everything to prevent problems. A specific element of the Foundation's spirit is the attention for identifying, analyzing and resolving problems and mistakes, a process that can improve the activity of the organization and the links with the population and institutions. Intimations are taken in serious, in case of observations, critics or reclamations we are inquiring what has happen and we are responding and taking attitude by responding about the results and the taken measures. Obviously to react so, we need a written intimation, signed and contact data with domicile, phone number or/and e-mail anonymous intimations are not taken in account as serious acts.


Here You can make an Intimation




Satisfaction Questionnaire

If, you are kind, we ask you to help us to make more transparent our activity by completing the next Satisfaction Questionnaire of the provided service, of the way in which was delivered. It is important for us.